Frequently Asked Questions
Updated FAQ – Chair Massage ToGo
General Questions
Q: What is Chair Massage ToGo?
A: Chair Massage ToGo is a mobile wellness service that brings professional chair massage sessions directly to your office, event, or location. Our focus is on relaxation, stress relief, and convenience.
Q: What areas do you serve?
A: We currently serve the Greater Toronto Area (GTA) and surrounding cities. We’re planning to expand our services across Canada soon! If you’re located outside the GTA and are interested in booking, feel free to contact us.
Q: Are you expanding to other cities?
A: Yes! Chair Massage ToGo is preparing to expand across Canada. If you’re in another province or region and would like to request our services or partner with us, please get in touch. We’d love to hear from you.
Q: Do I need to provide anything for the massage?
A: No! We bring everything needed — a professional massage chair, sanitizing supplies, and equipment. You just need to provide a clean, quiet space of at least 6 feet by 6 feet (about 2 meters by 2 meters) for the setup and to ensure client comfort.
About the Chair Massage Session
Q: How long is each session?
A: Sessions typically last 5 to 15 minutes per person, depending on your package or event type.
Q: What areas of the body are massaged?
A: The focus is on the back, neck, head, shoulders, arms,— all done fully clothed and without any oils.
Q: Do I need to remove any clothing?
A: No. Chair massage is done over the clothes, making it quick, professional, and workplace-friendly.
Health & Safety
Q: Is chair massage safe for everyone?
A: Most people can safely enjoy chair massage. However, if you have certain medical conditions (e.g., recent surgery, high-risk pregnancy, infectious illness), you should consult your doctor first or let us know ahead of time.
Q: What COVID-19 or hygiene measures do you follow?
A: We follow strict hygiene practices, including disinfecting the chair between clients, using hand sanitizer, and optional masks upon request.
Booking & Payment
Q: How do I book a session or event?
A: You can contact us through our website, email us at relax@chairmassagetogo.com, We’ll confirm availability and help you choose the right package.
Q: How much does it cost?
A: Pricing depends on session length, group size, and location. Contact us for a customized quote.
Q: What is your cancellation policy?
A: Cancellations made with more than 24 hours’ notice are fully refundable. Cancellations within 24 hours may be subject to a cancellation fee.
Workplace & Events
Q: Can you provide chair massage for employee appreciation events or wellness days?
A: Yes! Chair massage is perfect for workplace wellness programs, corporate events, staff appreciation, or trade shows.
Q: How many people can you accommodate?
A: We can provide services for small teams or large events. Depending on your needs, we can arrange one or more massage practitioners to accommodate your group.A: We can provide services for small teams or large events. Depending on your needs, we can arrange one or more massage practitioners to accommodate your group.
Q: How much does it cost?
A: Cancellations made with more than 24 hours’ notice are fully refundable. Cancellations within 24 hours may be subject to a cancellation fee.
Events, Trade Shows & Conferences
Q: How does Chair Massage ToGo work at trade shows, conferences, or large events?
A: For events like trade shows or conferences, we bring fully equipped massage chairs and set up a designated massage area. Attendees can book or sign up for short chair massage sessions (typically 5-15 minutes) throughout the event.
We work closely with event organizers to coordinate schedules, manage client flow, and ensure a smooth experience. Our team can staff multiple massage practitioners for larger crowds to minimize wait times and maximize attendee satisfaction.
If you’re planning an event and want to offer chair massage as a wellness or engagement feature, contact us for a tailored plan and quote.
